1. General
This Privacy Policy describes how your personal data is collected, used, and protected when you visit or make a purchase from https://www.hivolt.uk (“the website”).
2. Data Controller
The data controller is an owner of the Kat Merch store, email: store@hivolt.uk.
We process your data in compliance with the UK GDPR and the Data Protection Act 2018.
3. What Data We Collect
We collect the following information when you place an order:
- Full name
- Delivery address
- Email address
- Phone number (if provided)
- Payment information (processed securely by PayPal or another provider – we do not store card details)
4. Purpose of Processing
We use your data for the following purposes:
- To process and deliver your order
- To contact you regarding your order
- To respond to customer service inquiries
- With your consent, to send occasional marketing communications (e.g., newsletter – optional)
5. Legal Basis
Processing is based on:
- Contractual necessity (processing orders)
- Legal obligations (e.g., tax records)
- Your consent (marketing communications)
- Legitimate interest (anti-fraud, improving our services)
6. Data Sharing
Your data may be shared with:
- Payment processors (e.g., PayPal)
- Delivery services (e.g., postal services, couriers)
We do not sell or rent your data to third parties.
7. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Lodge a complaint with the ICO (Information Commissioner’s Office)
8. Cookies
Our website uses cookies to:
- Enable essential functionality
- Improve user experience
- Analyse website traffic
You can manage cookie preferences in your browser settings.
9. Retention Period
We keep your data only as long as necessary for the purposes described or as required by law.
10. Contact
If you have any questions or wish to exercise your rights, contact us at:
📧 store@hivolt.uk